Terms & Conditions

STRAHAN DISTRIBUTORS LIMITED

ONLINE STORE TERMS & CONDITIONS

Our company details

“Strahan Timber & Builders Providers”, “Strahan Timber” and “Rathcoole Timber & DIY” are owned by Strahan Distributors Limited, a company incorporated in the Republic of Ireland (Company Registration Number 333348) with registered office at 1 Castlewood Avenue, Rathmines, Dublin 6, D06 H685, Republic of Ireland, and operating from Unit B4/B5, Block 3, Aerodrome Business Park, Rathcoole, Co. Dublin, D24 X371, Republic of Ireland.

Tel.: (01) 401 9100
E-mail: [email protected]

Correspondence:. Unit B4/B5, Block 3, Aerodrome Business Park, Rathcoole, Co. Dublin, D24 X371, Republic of Ireland.

VAT Number:. 6353348P

Your acceptance of our company’s Terms and Conditions

Your use of this website indicates your agreement to and acceptance of our company’s Terms and Conditions.

Cooling-off period (14 days)

You can cancel your order for any reason up to 14 days from the date you received delivery of your ordered item.

To cancel your order and arrange for return of the unwanted item to us please contact our Sales Team at [email protected] or by telephone (01) 401 9100.

On your confirming that you will return the unwanted item to us within 14 days of the day you cancelled we will issue to you a Return Merchandise Authorisation Number (“RMA No.”) to facilitate your refund.

Please ensure that the item is returned to us within the said 14 days in an unused and saleable condition, with its original packaging, together with all components, accessories or any promotional extras provided free of charge or as part of a deal/special offer, quoting your RMA No. in order to facilitate issue thereafter of refund of the price you paid for the item and any delivery charge you paid to us.

Please note that you will be responsible for the costs of returning the item to us unless the item is faulty or we delivered the item to you in error.
If we do not receive the item back from you within 14 days of the day you cancelled we may arrange for collection of the item from you and charge the costs of collection to you.

Delivery charges (for ONLINE SHOP ONLY)
€8.91 / 0kg - 1.99kg
€14.76 / 2.00kg 0 25kg
€25.83 / 25.01kg - 50kg
€36.90 / 50.01kg - 75kg
€49.20 / 75.01kg - 100kg
€64.57 / 100.01kg - and up

At the present time delivery is not available to England, Scotland, Wales or Northern Ireland.

Age restriction
You must be at least 18 years of age to access and use our website.

Communication with you
You confirm and acknowledge that Strahan Distributors Limited can use the e-mail address you provide as the primary method for communication with you.

Product availability
All items are subject to availability.
If an item that you order is out of stock we will endeavor to contact you at the e-mail address you provided when placing your order. If we cannot contact you, or receive no response to our e-mail within 24 hours, we will continue to process any remaining items on your order.
We may decline your order for one of the following reasons:-

If we have been unable to obtain authorisation for your payment;
If the item you ordered is out of stock;
If we identify a pricing or product description error;
If you fail to meet any eligibility to order criteria as set out in our Terms and Conditions.

Prices
All items on our website are priced in €/Euro currency.
All items are liable to V.A.T. at a current rate of 23%.
We reserve the right to make adjustments to our prices due to any increase in our suppliers' prices, the imposition of any taxes or duties , or an error or omission in respect of the price of the item on our website.

Quality of Timber
Strahan Timber make every effort to supply quality products.
Timber (Hardwoods & Softwoods) is a natural product and therefore you will get inconsistency in colour, grain & texture. Every effort is made to supply timber to the highest standard but we cannot guarantee uniformity.

Copyright and Trademarks
All information, text, material, graphics and advertisements on the website ("content") are Copyright Strahan Distributors Limited, its suppliers and/or licencors unless expressly indicated otherwise on the website.
You must not modify, copy, reproduce, republish, frame, upload to a third party, post, transmit or distribute this content in any way except as expressly provided for on the website or expressly authorised in writing by Strahan Distributors Limited. Strictly on the condition that you keep all content intact and in the same form as presented on the website (including without limitation all copyright, trademark and other proprietary notices and all advertisements), you may:
a. using an industry-standard web browser, download and view the content for your personal, non-commercial use, or
b. if you are an internet service and/or access provider, supply the content to your subscriber.
You must not use the website in any manner or for any purpose which is unlawful or in any manner which violates any right of Strahan Distributors Limited or which is prohibited by these Terms and Conditions.

All trademarks displayed on the website are trademarks of Strahan Distributors Limited or their respective owners. Nothing contained on the website should be construed as granting any licence or right of use of any trademark displayed on the website without the express written permission of Strahan Distributors Limited or third party owner.

Links
The website contains hyperlinks and other pointers to internet websites operated by third parties. These linked websites are not under the control of Strahan Distributors Limited, and Strahan Distributors Limited is not responsible for the contents of any linked website or any hyperlink contained in a linked website. Strahan Distributors Limited provides these hyperlinks to you as a convenience only, and the inclusion of any link does not imply any endorsement of the linked website by Strahan Distributors Limited.

Limitation of liability
Under no circumstances (including but not limited to any act or omission on the part of Strahan Distributors Limited) will Strahan Distributors Limited be liable for any indirect, incidental, special and/or consequential damages or loss of profits whatsoever which result from any use or access of, or any inability to use or access, the website or any content. You expressly acknowledge and agree that Strahan Distributors Limited does not exert control over users of the website (including individuals referred to on the website as guests and experts) and is not liable either for their opinions or their behaviour including any information and/or advice and any defamatory statements or offensive conduct.

Website availability
We will make all reasonable effort to ensure that the website is available 24 hours a day, seven days a week. Howeverowever, electronic services are subject to interruption or breakdown. Therefore, access to our website is offered on an "as is" and "as available" basis only.

Amendments to Terms and Conditions
You acknowledge and agree that Strahan Distributors Limited may amend these Terms and Conditions at any time by posting the relevant amended Terms and Conditions on our website and such amendments to the Terms and Conditions are effective as of the date of posting.
Your continued use of our website after the amended Terms and Conditions are posted to our website constitutes your agreement to, and acceptance of, the amended Terms and Conditions.
If you do not agree to any amendments to the Terms and Conditions, do not continue to use our website.

Jurisdiction
These Terms and Conditions will be governed by and construed in accordance with the laws of the Republic of Ireland. If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the provisions which will continue in full force and effect.
All rights not expressly granted herein are reserved.

Any questions you have about these Terms and Conditions should be sent to:-

[email protected].

Thank you for shopping at:
www.strahanonlineshop.ie

Customer Service points of contact:-

Tel.:                         (01) 401 9100
Email:                       [email protected]

Correspondence:   Strahan Distributors Limited,
                                 Block 3,
                                  Unit B4/B5,
                                  Aerodrome Business Park,
                                  Rathcoole,
                                  Co. Dublin,
                                  D24 X371,
                                  Republic of Ireland.

                                                        Last updated on: December 07/12/2024

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